Plans are based on the population of your municipality in addition to the number of jurisdictions and/or bodies that wish to utilize the service.
Included with all plans:
Have a big staff or need multiple teams in the app? Add as many users as you like without needing to change our billing plan.
Publish every case that you want. There’s no upper limit. And we’ll archive all of them forever.
Unlimited Q&A Routing
Emails sent to staff or applicants through our routing system use a Dedicated IP with a great reputation. No throttling of your communication!
While in-person public hearings force constraints on the volume of public feedback, our service has no caps–but it does include easy-to-use moderation tools to control offtopic submissions.
Small and large municipalities enjoy unlimited data storage. For life.
We employ 128-Bit SSL Encryption to keep your data safe along with industry standard nightly backups.
WCAG 2.0 Compliant
We meet WCAG 2.0 compliance standards and maintain best accessibility practices.
Dedicated IP Addresses
Each site is deployed with a dedicated IP address for sending transactional email, ensuring your emails are not affected by another sender’s activity. This also allows you to take advantage of other services like whitelisting for improved email deliverability.
Single Tenant Database
We set you up with your own independent database and instance of the software to ensure no sharing or data pollution. Everyone has their own, separate from everyone else.
Phone / Email Support
We’re here when you need us by phone or email. Service response time typically less than 4 hours during normal business hours.
Get ongoing support for everyone on your team from your assigned Success Manager.
Online or In-person Training
Get white glove service from configuration to launch, either online or in-person, or a combination of both.